• Administrative Specialist III (Shenzhen)

    地點/地点 CN-440000
    工作 ID/工作 ID
    8795
    有職位空缺的 #/有职位空缺的 #
    1
    類別/类别
    管理/事務
  • 概覽/概览

    1.             

    Processes work orders from clients on a daily basis.

    2.             

    Enters/ closes work orders to Cosmos and BnP on a daily basis.

    3.             

    Maintains accurate information updated at fulfillment system and Oracle, including information of organization, payment, invoice, reminder tracking, OPE etc.

    4.             

    Sends status monitoring reports to client service group for follow up (weekly, bi-weekly, monthly)

    5.             

    Generates work order summary reports (weekly, monthly)

    6.             

    Generates exchange rate monthly summary and OPE quotation

    7.             

    Handles CNY VAT process, including VAT information collection

    8.             

    Sends weekly payment reminders to billable parties, address and follow up on payment issues.

    9.             

    Follow-up call to billable parties for pushing the pending payment (weekly)

    10.           

    Handles all refund request

    11.           

    Performs other duties as directed

    1.             

    Processes work orders from clients on a daily basis.

    2.             

    Enters/ closes work orders to Cosmos and BnP on a daily basis.

    3.             

    Maintains accurate information updated at fulfillment system and Oracle, including information of organization, payment, invoice, reminder tracking, OPE etc.

    4.             

    Sends status monitoring reports to client service group for follow up (weekly, bi-weekly, monthly)

    5.             

    Generates work order summary reports (weekly, monthly)

    6.             

    Generates exchange rate monthly summary and OPE quotation

    7.             

    Handles CNY VAT process, including VAT information collection

    8.             

    Sends weekly payment reminders to billable parties, address and follow up on payment issues.

    9.             

    Follow-up call to billable parties for pushing the pending payment (weekly)

    10.           

    Handles all refund request

    11.           

    Performs other duties as directed

    職責/职责

    HIRE-IN – MINIMUM QUALIFICATIONS:

    1. Possession of a four year college degree.
    2. Excellent written and verbal communication skills in English and proficiency in a 2nd language
    3. Excellent communication and persuasion skills; written, telephonic, and in-person.
    4. Attention to details, good time management and flexibility. Able to manage multiple tasks and meet deadlines. Able to handle multiple problems simultaneously.
    5. Good problem solving, organizational, interpersonal and motivational skills. Should have high level of energy, enthusiasm, initiative, and commitment.
    6. Must be proficient in MS Word, Excel, Power Point, Internet navigation, and e-mail systems.
    7. Excellent mathematical and analytical skills
    8. Should be able to prioritize, work well under pressure, and be a team player.
    9. Able to maintain confidentiality and have a non-biased approach at job performance.

    資歷/资历

    HIRE-IN – PREFERRED QUALIFICATIONS (in addition to the above):1.       Previous Client Program Management or customer services experience in an international organization.  2.       Preferred languages (written & verbal):  English plus Mandarin or Cantonese or Spanish in previous working experience.

    選項/选项

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