Processes work orders from clients on a daily basis.
Enters/ closes work orders to Cosmos and BnP on a daily basis.
Maintains accurate information updated at Cosmos and BnP, including information of organization, payment, invoice, reminder tracking, OPE etc.
Sends status monitoring reports to client service group for follow up (weekly, bi-weekly, monthly)
Generates work order summary reports (weekly, monthly)
Generates exchange rate monthly summary and OPE quotation
Handles CNY VAT process, including VAT information collection
Sends weekly payment reminders to billable parties, address and follow up on payment issues.
Follow-up call to billable parties for pushing the pending payment (weekly)
Handles all refund request
Performs other duties as directed
HIRE-IN – MINIMUM QUALIFICATIONS: