Program/Project Manager II-Furniture

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Promoting safe living and working environments.

UL is a global independent safety science company with more than a century of expertise innovating safety solutions from the public adoption of electricity to new breakthroughs in areas such as sustainability, renewable energy, mobile payment security and nanotechnology. Dedicated to promoting safe living and working environments, UL helps safeguard people, products and places in important ways, facilitates trade and provides peace of mind.


  • Manages and coordinates on an industry basis with UL’s larger customers in the Home Improvement industry.
  • Works on strategies with sales and operations to generate revenue growth and achieve bookings goals. Maintaining good relationship with customers, responds effectively to urgent and sensitive customer issues and coordinating among different internal stakeholders (division and departments).
  • Responds effectively to urgent and sensitive customer issues.
  • Develops and coordinates executive presentations and de-briefings.
  • Assists industry leadership in the development of global account strategies, goals and plans.
  • Focuses on customer satisfaction, account growth and expansion of services provided, and sustaining customer loyalty for a group of key customers.
  • May provide work direction to other employees in charge of specific customer accounts
  • Coordinating among customers and internal departments and divisions to deliver excellent service.
  • Performs other duties as directed.


  • University Degree (Equivalent to Bachelor’s degree) in Business Administration, Marketing or a related disciplines (Manufacturing or Production Engineering) plus generally five years of experience in highest value corporate account management or experience in marketing and/or sales area with Patio furniture account management experience.
  • Demonstrated ability to negotiate, acquire and manage high value customer accounts.
  • Ability to sell “at the highest level” with a compelling value-add strategy approach.
  • Detailed understanding of the Home improvement industry product lines and target markets.


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