• Consumer Client Services Specialist II

    地點/地点 CN-440000
    工作 ID/工作 ID
    11614
    有職位空缺的 #/有职位空缺的 #
    1
    類別/类别
    カスタマーサービス / サポート
  • 職責/职责

    1.   Daily communication with customers on project status for the in-charge program.
    在自己负责的 项目中,每天与客户沟通项目状态。
    2.   Handle daily applications for clients.
    为客户处理每天的测试申请。
    3.    Coordination and monitoring on all developmental projects.
    协调并掌控所有进行中的项目。
    4.   Assist to review test criteria given by customer and study the feasibility of standard operation procedures. Assist to formulate Quality Assurance program for customer.
    审核由客户提供的测试标准,研究标准操作程序的可行性。为客户制定品质保证方案。
    5.    Work with agency, vendors and internal staffs to ensure all tests and documentation meet customer expectation with on-time delivery.
    和代理商、供应商和内部员工一起确保所有的测试和文件按时交付,满足客户的期望,
    6. heck, review test records and reports.
    检查并审核测试记录和报告。
    7. Accomplish the assignment given by manager or top management.
    完成由主管和管理层分配的工作。

    資歷/资历

    University Degree in a related disciplines plus generally 1 years of directly related experience.
    相关专业大学学历,1年相关工作经验
    Working knowledge of Word, Excel, Internet, e-mail, CET-6
    熟练使用办公软件,英文读写看往来沟通邮件
    Demonstrated written, oral and interpersonal skills with the ability to effectively communicate with all levels of in-house staff and clients. Must be able to identify problems and offer workable solutions.
    良好的与人沟通及协调能力,思路清晰,善于总结并主动想办法解决问题

    選項/选项

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