*1. Reviews inbound inquiries and routes them to the appropriate sales teams.
*2. Develops and sends out quotations for specified categories of leads using
standardized pricing tools, and booking orders.
*3. Facilitates service delivery resource allocation by entering sales contracts into
*4. Performs follow-up of sent quotes and turns them into orders while meeting financial
*5. Communicates with customers to assist in the completion of requests.
*6. Coaches and mentors lower level staff on effective customer communication and sales
Higher Secondary Education and three years of related experience.
Familiar with laboratory’s daily operation process and testing procedure.
Demonstrated ability to use various PC-based software packages for moderately complex
word processing, graphics, and spreadsheets.
Strong communication skills are required.
Requires in-depth knowledge of sales processes (i.e. people, systems, and processes).
Minimal business travel is required.