• Consumer Client Services Specialist (Shenzhen)

    地點/地点 CN-440000
    工作 ID/工作 ID
    10644
    有職位空缺的 #/有职位空缺的 #
    1
    類別/类别
    カスタマーサービス / サポート
  • 職責/职责

    Authority & Responsibility 权限和职责

    1. Be the customers primary contact on project and related activities, and assist to provide full project management and follow-up services to customers;

    在项目和相关活动中作为客户的主要联系人,为客户提供项目管理和后续服务。

    1. Review test criteria given by customers or inter-departments and study the feasibility of standard operation procedures. Formulate QA program for customer.

    审核由客户或其他部门提供的测试标准,研究标准操作流程的可行性,为客户规划QA方案。

    1. Prepare the QAP for the quotation on an accurate basis.

          正确的准备用于报价使用的QA方案。

    1. Daily communications with customers on project status for the in-charge Q.A. program.

          在自己负责的Q.A.项目中,每天与客户沟通项目状态。

    1. Liaise with vendors / customers on any testing enquiries and follow-up.

    回答并跟进供应商和客户的任何测试询问。

    1. Assist to review projects with technical staff and resolve technical problems with customers and internal staff.

    协助技术人员审核项目,帮助客户和内部员工解决技术问题。

    1. Work with agency, vendors and internal staffs to ensure all tests and documentation meet customer expectation with on-time delivery.

          和代理商、供应商以及内部员工一起确保所有的测试和文件按时交付,满足客户的期望。

    1. Provide on-site technical support with Manufacturing Engineer at production start. Ensure seamless information flow.

    在产品生产初期,给制造商的工程师提供现场技术支持,确保技术信息的交流顺畅。

    1. Supervise the sample login process to ensure the samples are registered in the proper way.

    监督样板登记过程,确保样板被正确登记。

    1. Check, review and approve test reports and billing.

    检查、审核并批准测试报告和账单。

    1. Accomplish the assignment given by supervisor or top management.

    完成主管或管理层分配的工作。

    資歷/资历

    Academic Qualification 学历要求:

    Bachelor Degree in Quality or Engineering.

    本科以上,主修品质管理或工程。

    Skill & Experience 技能和经验:

    1. At least 3 years related experience and 2 years’ experience in the third party lab for Quality Engineer.

    质量工程师至少有3年相关经验或2年以上从事第三方实验室经验。

    選項/选项

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